It is possible that up to 20% of parcels delivered to private addresses fail to be delivered first time, normally because the recipient is not at home to receive the goods. Further attempts are usually made to deliver and if still unsuccessful the customer is given a short time, frequently a window of only a day or two, to collect the parcel from the carrier's depot. If uncollected, the parcel becomes a 'basket case' and is repatriated to the vendor, usually at significant cost.

Quite simply, in today’s ‘cash-rich, time poor’ society, it is impossible to ensure that every householder is at home at the times parcel delivery companies want to deliver. With the exponential rise in internet shopping over recent years and online retailing continuing to grow at over 25% year on year, this problem is more prevalent now than ever before.

If it were possible to offer people, for a small charge, the ability to collect their parcel at their leisure, at a time convenient to them and at their own choosing, then it is the belief of Myparcelstore Ltd that many of them would choose to do so. The Myparcelstore™ service has therefore been created with this specific aim in mind. Customers are provided with a choice of safe, convenient, secure, first-time delivery points for their ordered goods.